Terms & Conditions

These Terms and Conditions govern your engagement with Clarity Consulting and the services provided therein. By booking a session, retreat, or any other offering, you confirm that you have read, understood, and agree to the following terms.

1. Sessions

Individual coaching and hypnotherapy sessions are 60 to 75 minutes in duration. The format, length, and content of each session is tailored to the client's needs and the practitioner's professional judgement.

2. Session Packages and Completion

Where a session package is purchased, all sessions must be completed within six months of the date of purchase unless otherwise agreed in writing. Sessions not used within this period will be forfeited without refund.

3. Rescheduling and Cancellation

We require a minimum of 24 hours notice to reschedule or cancel a session. Cancellations or reschedules made with less than 24 hours notice may be charged in full at the practitioner's discretion. Repeated late cancellations may affect your ability to book future sessions.

4. Payment

Full payment is due at the time of booking unless otherwise agreed. We accept payment via the methods listed on our booking platform. By completing payment, you confirm that you are authorised to use the payment method provided.

5. Refund Policy

Sessions are non-refundable once the first session in a package has been completed. If you choose to discontinue services prior to completing a package, no refund will be issued for sessions already delivered. Exceptions may be considered at the sole discretion of Clarity Consulting in cases of genuine medical necessity, supported by documentation.

6. Confidentiality

All information shared within sessions is held in strict professional confidence. We will not disclose session content to third parties without your written consent, except where we are legally obligated to do so (for example, in cases involving risk of serious harm).

7. Not a Medical or Mental Health Service

The services provided by Clarity Consulting are not a substitute for medical treatment, psychiatric care, or licensed psychotherapy. If you are experiencing a mental health crisis or require clinical mental health support, please contact a licensed healthcare professional or emergency services.

By booking a session, you acknowledge that coaching and hypnotherapy are complementary modalities and you take responsibility for your own wellbeing throughout the engagement.

8. Termination

Either party may terminate the coaching or therapeutic relationship in writing. Clarity Consulting reserves the right to end the engagement at any time if professional boundaries are not maintained or if continued sessions are deemed not to be in the client's best interest.

9. Intellectual Property

All materials, worksheets, and content provided during sessions or retreats remain the intellectual property of Clarity Consulting and may not be reproduced, shared, or distributed without prior written consent.

10. Governing Law

These Terms are governed by the applicable laws of the jurisdiction in which Clarity Consulting operates. Any disputes will be addressed through good faith discussion in the first instance.

Contact

For any questions regarding these Terms and Conditions, please contact us at hello@clarityconsulting.com.